Managed IT Solution Plan
Complete automated real time monitoring and alerting of your computers and network devices; including Software updates, Anti-virus/Anti-Spam / Anti malware and managed server backups – ALL to SUIT YOUR BUSINESS!
At Waldon – we have made it our goal to know your IT infrastructure from the inside out – from hardware specs of all equipment to license expiry’s to product keys to IP addresses and to personal customised setups.
With the new IT solution (ITS) plan, we take this to a new level – Waldon Computing becomes your 24/7 IT expert. It will be like your own personal employee that never leaves your office, working in the background keeping your IT equipment in top order and notifying us before any problems become an issue to your workflow.
- Early detection and self-healing of minor issues
- Scheduled automatic maintenance for each workstation/server
- Patch/windows update management
- Merging all anti-virus, anti-spam for all computers into one single package included
- Monitoring of Server backups
- Regular scheduled preventative maintenance
- Site audits and licensing compliance reviews
- Reports and notifications (Consumables i.e. Low Printer toner levels)
- High level reporting of all metrics
- Quick and easy remote support to ALL of your employees
- A number of free monthly on-site visits (Depending on level of ITS plan)
- Access to discounted hardware/software pricing.
24/7 monitoring of all of your workstations and network printers as well as your Servers – This gives us automatic and near real-time notification of many issues. In most cases these issues and notifications will be resolved by Waldon Computing before you are aware of them. Anti-virus/Anti Spam and Anti Malware services will be integrated in these plans and will be installed on every computer.
ALSO get access to discounted prices on new hardware (computers/servers/network switches etc) which includes delivery and setup.
Get away from the Ad-Hock model.
Usually called the break-fix model – When it breaks, get it fixed – usually by yesterday!
It MAY seem cheaper in the short term but do you take into account for the cost of downtime? Loss of production? Stress? Missed sales opportunities? Plus up to 80% of these cases are normally resolved before they become an issue at all on a ITS plan.
Stop PAYING for Downtime – Invest in Uptime
Inquire now and we will customise a plan to suit you.