Jun 15

I blame the Steve’s

I blame the two Steve’s for Microsoft’s poor decisions and poor performance over the last couple of years.

Steve J – Ultimately I blame him (tongue in cheek) .  Genius, a masterstroke in personal/recreational computing with IOS (iPad, iPhone etc) – So much so users are bringing them into the workplace – “BYOD”. Forever changed the world and made it a better place when it comes to personal devices. I had huge respect for this man.

Steve B and the rest of the `Senior Leadership Team’ – Abysmal business sense – instead of focusing on the strengths of their business applications which reached a peak with Widows 7 and Small Business Server 2011 – decided that “if you can’t beat them join them” approach and gave us Windows 8.  They have done a little back flip with 8.1 but is it enough? and now they are focusing on “devices and services”. Granted the Business and consumer models are becoming integrated or blurred togrther -  but totally losing focus of the business model is fraught with danger.

When it comes to the business side of IT, Personally I think Redmond has left reality and have ascended into the CLOUD and has lost touch (lack of oxygen maybe?) with the real business world.  SaaS (Software as a service) has its place – but when a software provider big as Microsoft is herding most of its users towards the cloud it starts to ring alarm bells.  Yes it limits piracy but it also gives the software provider much more control as the user has lost ownership. With a purchased (owned outright) software – if you stopped M&S (Maintenance and support) you still had access to the program (for example – I have not kept up with M&S with my accounting package for 5 years & don’t need to, so I am in front if and when it becomes necessary to purchase the new version). With SaaS – you need to continually pay for the use – cheaper upfront and easier to swap to a different provider maybe, but at what cost (migration of data, loss of productivity due to downtime, no control over services/feature changes etc).

Call me old fashioned – but I like to own my car instead of renting, same goes with programs – ESPECIALLY when myself and most of my clients do not have fast reliable internet. For example  Office 365/MYOB online – how well can you run your business if these cloud services go down.

It looks like Microsoft is going to learn the hard way – Xbox One – With the vial backlash reactions of dedicated xbox 360 fans. Apparently it needs constant access to the internet, you wont (or very limited) be able to trade/lend games etc etc. It will be like telling a farmer that he has to make sure that he takes his ute/tractor on the main road at least once a day or it will stop working and you wont be able to trade it in! At the launch – it sounded more like a list of limitations than a list of features.

Is this constant internet access limitation (call it for what it is) the other part to Microsoft’s patent application to use a web cam to spy on users

Where is this all leading to? A couple years down the track, will the only Microsoft software you can purchase be Internet Explorer version 20 – just enough to boot up your computer, smile at the camera, check your credit card balance and get on the internet? Unless common sense is an oxymoron – I don’t think so.

SaaS and cloud services do and will have a big/huge part to play in the business world but when a company that has a very large market share wants to limit your choices – you’re going to have a bad day!

Rest assured Waldon Computing has a finger on the pulse – and can provide the right solution for your business whether it be in the cloud or on premise!

Jun 08

Work Internet – the 4 P’s

Slow work internet ‘frustrates’ Aussies

The above article (click on it to go to the report) got me thinking as there are always two sides of the coin (employees and employers) and both sides have pros and cons when it comes to faster internet speeds.

38% of workers (from 500 surveyed) stated that they get faster internet at home and almost 60% are frustrated at slow internet speeds at their workplace. Another frustration was the “lock-down” or the control of systems at work.

A faster office internet may not lead to better productivity – this is where business grade firewalls are essential in the workplace.  You need the security systems in place (spam filters, intrusion prevention and content filters) that block internet traffic and websites that reduce efficiency and productivity.  I have seen the results of an unprotected network, they are not pretty and can be long lasting.  Not just the effects of viruses, but data loss and theft, black listing of your corporate emails due to hacking, to legal repercussions from someone hosting torrents (hosting pirated videos for other people to download for example). Also employer efficiency – how much time do they spend productively on the internet – social media sites are tools of business but also can become a distraction.

With business grade firewalls/routers you can design and implement an efficient office internet – even setting up times where certain websites are allowed etc. However employee awareness/training is also crucial – making sure you have policies and procedures relating to internet usage.  Another example of long lasting effects – spam emails – literally 10,000 spam emails a month due to one misplaced email address into a dodgy website a few years ago – easily (although a bit costly)  negated by a combination of onsite and offsite spam filtering. This also can lead to hacking attempts – I’ve seen instances where one internet connection has had a continual hacking attempt every 2 minutes – been negated by their business grade router/firewall.

In conclusion – IT is very dynamic and you need to always be on the front foot when it comes to protecting your livelihood – having access to resources such as IT professionals (Such as us here at Waldon Computing) is essential and needs to be done right first time & all the time!  As stated before – do what you do best – run your business, and let us do what we do best – PROTECTING YOUR BUSINESS.!

Use the four “P’s” for a safer internet

  • PREPARE – By using a IT professional.
  • POLICIES – Have rules when it comes to internet usage.
  • PROCEDURES – Instruct your employees on internet usage.
  • PREVENTION – By using the correct equipment.

Most small businesses are reactive – only pay for IT services when needed or when things go (horribly) wrong! They don’t/cant count the total expense when they have an issue (lost productivity & consumer confidence to horrific & costly scenarios above).

Stop buying downtime – Invest in up-time!

Jun 03

New Sign

option3

Thanks to Surreal Signs I now have to keep my rear car window clean of dust!

I highly recommend Surreal Signs for any advertising/signs – they are excellent to deal with!

Let them know I mentioned them (because I haven’t!)

 

May 29

P@s$word Strnegth

How strong are your passwords?

Swapping symbols and rearranging letters (Like in the title) aren’t as formidable as you might think!

If you have the time This article is worth reading in how hackers go through the process of cracking passwords.

There are password strength checkers littered around the internet – like https://howsecureismypassword.net/  Please take note of the warnings.

As “Software as a Service” (SaaS) / CLOUD usage etc – becomes more mainstream the issue of security is paramount! The bigger the target (Office 365, Amazon, Google mail etc) the more hits (hacking attempts) they are going to take as the “Prize” is much bigger.  Small companies that had the likes of their own Exchange email servers (SBS 2011 Standard for example) were like rowing boats in the ocean – now forced to go to the likes of Office 365 – are now sitting amongst thousands of other people in ocean liners – which one will the pirate/hacker see the most value in? Simple analogy but you get the point.

Tread (or float) carefully when using the cloud – and make sure your password is up to strength!

 

 

 

May 20

Yes we can install solar!

Not that we push/advertise a lot  – but we can professionally install PV systems.

One of our last professional installs was for the Mutdapilly Rural Fire Brigade – we’ve assisted them in purchasing a 5 kw inverter with 6 kw of panels (called overpowering – maximizing the inverters capacity ). Paul has been actively involved with the MRFB for a few years now and we like to help out any way possible.

If possible, get involved in your local brigade/SES as it is a very rewarding experience!

We only use German brand SMA inverters and have access to several brands of panels (German and others).

After testing for over 12 months with our own PV system we are confident to provide a Solar solution that will save you money for years to come.

So call us for a quote – or to see if the quote you have already is an honest one!

 

 

Dec 20

The Silly Season!

First of all – Seasons Greetings!!

Its a busy time for all of us – but don’t let your guard down when it comes to IT security – the HACKERS are COUNTING on it!

In the last week I have witnessed a massive increase in spam/hacking emails with infected attachments and dodgy links! From the ATO to Banks etc.

Also in light of recent cases where small businesses have had all of their data encrypted and received a ransom email offering to “undo” the encryption – be very suspicious before clicking on any links – as this is one method that hackers can gain access to your network.!!

If you have any concerns, contact us and we can organise a free security audit.

As usual we are available throughout the entire holiday season to help out in any way.

Wishing a Merry Christmas and a Happy New Year to all of our clients and friends!

 

 

 

 

 

Nov 18

Beware of SNEAKWARE

Sneakware -Software Transmitted Deception or STD’s for short, are those poorly displayed tick boxes (which are always ticked by default) when you go to install (usually) free programs that install ‘Extras’

Mainly search bars – which installed, remove all of your custom home pages and add their own website as your only home page and change your default search engine as well.

These immoral programs can also track your browsing/searching habits as well as other dastardly evil doings .

One insidious sneakware – although having its own uninstaller – failed to uninstall and even when using its dedicated tool to remove botched uninstalls – Firefox still came up with its website on incorrect websites (instead of its default search engine).   The fix needed was to dive down into the depths of the config file and edit the keyword.url file within Firefox

I will not name these STD’s here – if you would like to know just ASK.

One way around this deception is to use ninite.com – they have a lot of useful freeware programs – just tick (yes – you have to tick) the ones you want and it creates one installer – that removes any STD’s that come with them.  I know of one program that requested Ninite.com to remove it’s installer – I do wonder why?

So when installing new programs ALWAYS read carefully the install instructions to avoid these unwanted programs – and untick those boxes.

Sep 24

Pay Pal Phishing email scam (Again)! (24 Sept 12)Updated 26th

There is another phishing email scam doing the rounds yet again with the subject “Update your information” Threatening to suspend your account if you do not update your settings.

Clicking on the links does not go to the Pay Pal site but goes to  http://kranenburgsbelang(dot)nl/update.php

I couldn’t help in noticing this email came just after buying something on ebay that is coming from Hong Kong.

Update

Now there are emails which the subject says “Refund” asking you to open the attached file to update your records – which is obviously a virus!!

 

 

Sep 18

Internet Explorer zero day found (18 Sept 2012)

Apparently a zero day vulnerability has been discovered that targets Microsoft Internet Explorer.

More here

I suggest and recommend Mozilla Firefox

Sep 13

My Response to Microsoft’s Decision

 

 

In relation to Microsoft’s decision to discontinue Small Business Server Standard – Businesses now only have the option of spending a lot more on hardware and licensing or using Server 2012 essentials and use 365  (their “Cloud” product) for the likes of email.  This can cost between $7.90 and $12.75 per mailbox PER MONTH! OR if you include Office Pro Plus $33.30 per month!

For some of my larger customers this works out to be $1530 to $6885 to  per year! (>$18000 if you include Office Pro Plus for 45 users)

Most of my clients are in areas that have not got fast reliable internet AND will not benefit from the NBN!

This is a very short sighted decision from Microsoft – which can only be seen as a money grab by jumping on the cloud bandwagon.

Microsoft needs to get off their backside in Redmond and just take a look at the real world – and to actually understand what this poor pathetic decision will do to small businesses.

The fact is – they wont use a Microsoft solution for their needs – simple as that.

One major client who DOES have fast reliable internet (and will get the NBN- eventually) is DEAD SET against using these types of cloud based services anyway!

When I can’t supply SBS 2011 Standard anymore – I will be providing a NON Microsoft product! (either as an on premise OR cloud solution)

A You tube response to Microsoft discontinues Small Business Server

Cloud -  acronym for Complete Loss Of User Data

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